kora.

Terms of Service

Version 2026-10-28

These are the terms for using Kora. We wrote them in plain language, so you can follow them even if English is not your first language. By creating an account or using Kora, you agree to these terms and to our Privacy Policy.

1. Who we are

Kora is a trade name of Onboardly B.V., Admiralengracht 60-H, 1057 GB Amsterdam, the Netherlands. You can reach us at hello@mykora.nl.

2. What Kora is

Kora is an online practice app for the Dutch inburgering exams. You can practice reading, listening, writing, speaking and KNM, take practice exams, and get explanations in your own language.

3. What Kora is not

  • Not an official exam provider. Kora is independent. We cannot register you for an exam, change your exam, or report your results.
  • Not a guarantee. Kora cannot promise that you will pass an exam, however much you practice. Your results in Kora are practice feedback. They do not predict your result on the real exam and have no official standing.
  • Not legal or immigration advice. For what applies to you, follow the letters you receive from the government bodies and your municipality.

4. Feedback from AI

Some feedback and explanations in Kora are written by AI. AI can make mistakes or miss things. Use Kora as a practice tool, and check important facts about your exam with the official sources Kora links to.

5. Your account

  • You must be 16 or older to use Kora.
  • Keep your login details safe. Your account is for you alone; please do not share it.
  • You can delete your account at any time in Settings.

6. Acceptable use

You agree not to:

  • copy Kora's content in bulk, scrape it, or use it to build a competing product;
  • try to break, overload or get around the security of Kora;
  • submit content that is illegal, harmful or abusive;
  • share real exam questions in Kora. The real exams are confidential.

We may suspend or close an account that breaks these rules. If we close a paid account for this reason, we do not refund the current month.

7. Please don't share sensitive personal details

You never need your BSN, passport number, home address or similar details to practice. Please do not enter them. If you do by accident, Kora removes common Dutch personal numbers before saving feedback, but it is safest not to share them at all.

8. Free week, price and payment

  • Free week. New accounts get 7 days of Kora for free. You do not need to give payment details for the free week. When it ends, practice locks until you start a plan. Nothing is charged unless you start a plan yourself.
  • Price. A Kora plan costs €29 per month, including VAT. The price you see when you start your plan is the price you pay. If you use a discount code, the discount applies as described when you use it.
  • Renewal. Your plan renews automatically every month, on the same day of the month you started it, until you cancel. We charge you at each renewal.
  • Payment. Payments are handled by our payment provider. If a payment fails, we and our payment provider may try again. If it keeps failing, practice can lock until the payment is made.
  • Price changes. If we change the price, we tell you by email at least 30 days before it applies to you. You can cancel before the new price starts.

9. Cancelling

  • You can cancel at any time in Settings → Manage or cancel. It takes a few clicks.
  • When you cancel, your plan stays active until the end of the month you already paid for. After that, practice locks and you are not charged again.
  • We do not refund part of a month, except when the law requires it.
  • Your account and your history stay saved after you cancel, until you delete your account.

10. Your right to withdraw (14 days)

Under EU consumer law, you can withdraw from your plan within 14 days after you first start it, without giving a reason. To withdraw, email hello@mykora.nl, or cancel in Settings and email us that you want to withdraw.

By starting your plan, you ask us to give you access to Kora straight away. If you withdraw within the 14 days, we refund your payment minus a fair part for the days you already used Kora. We refund within 14 days of your request, to the payment method you used.

11. Changes to Kora

We keep improving Kora. We may add, change or remove features. If we remove something important that you pay for, we tell you first, and you can cancel. We try to keep Kora available at all times, but we cannot promise that it will never be unavailable, for example during maintenance or problems with our providers.

12. Our content

The questions, explanations, texts, audio, images and software in Kora belong to us or to our licensors. You may use them for your own practice. You may not copy, sell or publish them.

13. Liability

We do our best to make Kora correct and useful. To the extent the law allows, Onboardly B.V. is not liable for indirect or consequential damage from using Kora, including any decision about whether or when to take an exam. Your exam result is your own. If we are liable, our liability is limited to the amount you paid us in the 12 months before the damage happened.

None of this limits rights you have under consumer law that cannot be waived, or our liability for intent or gross negligence.

14. Kora in AI assistants

Kora also offers a free connector for AI assistants such as Claude and ChatGPT. Sections 3, 4, 6, 12 and 13 of these terms apply when you use it. The assistant itself is run by another company, under its own terms.

15. Changes to these terms

If we change these terms in an important way, we change the version date at the top and ask you to accept the new version the next time you sign in. We do not change them silently. If you do not agree, you can cancel and delete your account.

16. Law and disputes

Dutch law applies to these terms. If you have a complaint, please email hello@mykora.nl first; we answer within 14 days. If we cannot solve it together, the competent court in Amsterdam decides. This does not take away any protection you have under the consumer law of the country where you live.

17. Contact

Onboardly B.V. (trading as Kora) Admiralengracht 60-H, 1057 GB Amsterdam, the Netherlands Support: hello@mykora.nl Privacy: privacy@mykora.nl